Custom Events

Add Your Own Events to Improve the Tracking

Last updated 16 Oct 2024

You can easily complement the tracking experience by adding your own events. This can be particularly useful for scenarios when the shipment is not being actively handled by the transporter, or to show events from another system. Some good examples are:

  • Events from your warehouse to show picking and packing progress
  • Events from a customer support system to show questions and complaints

Via API

To add events to a shipment, we provide an endpoint that can be used to automatically add events as they occur in your system. Please refer to the API documentation for more information.

Example of a default generated origin event.

You can clearly see where the transporter takes over responsibility.