Booking in Ongoing

This section explains the interaction between Ongoing and Skrym when using Skrym's Booking functionality.

Specific Set-up for Booking

To trigger a booking in Skrym from Ongoing, a webhook is usually set up, based on the OrderStatusChanged event moving from Picked to Send.

Booking Process

When Skrym receives the webhook call from Ongoing we:

1. Fetch the entire order from Ongoing
2. Check if the OrderNumber matches any entries in Skrym's system
   • If there is a match, proceed to step 3
   • If there is no match, Skrym tries to utilize the data in Ongoing WMS to book and print labels (see tabs below for more information)
3. Match each parcel id against the stored parcels in Skrym (usually from a checkout session)
4. Request booking to transporter
5. Upload the label and tracking data (URL + reference) back to Ongoing
6. Print label(s)

Confirmed Booking

When Skrym has finalized the booking, the label(s) is uploaded to Ongoing and each parcel in the order is updated with a tracking reference and URL. If the booking contains multiple parcels, and the transporter responds with multiple tracking references, Skrym will put the respective tracking data on each parcel in Ongoing.