Triggers

In order to allow you to react to what happens to your orders, we support triggers that can be set up to be executed when a milestone in a journey is reached.

Currently, only webhooks are supported as triggers, but we plan to add more in the future, such as sending an email, an SMS, or updating some of your other systems directly.

Webhooks

When a milestone in a journey is reached, we can send you a message with some information about the reached milestone to an HTTP endpoint of your choice.

To set up a webhook, navigate to the Administration page on Scope. Here, you can create new webhooks by providing a URL and an optional authentication token.

On the journey editing page, you can then set up the trigger on individual milestones by selecting the webhook you want to use.

The webhook will be sent as a POST request with the token provided as a Bearer token in the Authorization header. The body of the request in JSON will contain the following data.